We are your partner in
e-mail & SMS services
to China.
Create unforgettable customer experiences and find
the latest Chinese communication channels for your organization.
Create unforgettable customer experiences and find
the latest Chinese communication channels for your organization.
With MXflow.io you can easily and clearly organize your e-mail traffic to China. Create unforgettable customer experiences and find the latest Chinese communication channels for your organization. We provide this service from Shanghai and Hong Kong with a team of experts that is always at your service, 24/7.
We have more than 18 years of experience in Chinese communication channels.
Important, because China has other ISP’s than every other country in the world.
We deliver realtime results and support, so problems will be resolved right away.
China has other ISP’s than every other country in the world. Other ISP’s means other strategies, other technology. That’s why we developed a platform, special for China, hosted in China what gives you the possibilities do deliver your email successful.
We help you to organize this securely!
We would love to inform you about latest news from the ISP’s in China. What is changing, what is necessary to do and how to be ready when it is changed again.
Please contact us. We are looking forward to also deliver
your email and SMS!
By only offering our platform to serious, legitimate senders, we drastically reduce the risk of spam or phishing from our platform. Because of this we always keep our reputation, and therefore that of our customers, high.
Emails for Chinese providers like qq.com, 163.com, sina.com and 139.com must be redirected to our servers using an authenticated SMTP relay service. Transfer of data will only be done using TLS 1.2 and better encryption. Once we receive your mail we will take care of it and deliver it using our Chinese IPs
SMS text messages for Chinese carriers will be send using an authenticated REST call using Basic authentication. All requests and responses are in Json format and utf-8 encoding.
Verification of message delivery can be done using a REST call.
We keep near real-time email statistics which can be viewed using the special Log In button. Only paying customers can access this. Here you can see the sent volumes, bounces and the delivery of the mails.
Delivery of emails in the inbox has different rules then Gmail and Hotmail. Correct SPF records and DKIM will help, but in order to prevent spam Tencent and Netease have implemented daily limits for inbox placement. Going beyond those limits will result in emails going into social or spam folders.
Managing those limits is our profession and is what we are good at
MXflow.io is only relaying mails for you, so bounces will be send to the mailserver of the domain that you use for your emails. So managing bounces is something you need to take care of yourself. Failing to do so will impact the reputation of our sending IPs.